Privacy Policy

1. Scope of this policy

This Privacy Policy explains how certnodex.com (“we”, “us”) collects, uses, and shares personal data when you submit a lead request and when you use our website.

2. What personal data we collect

  • Lead request data: your name, contact details (such as email and phone), and the information you provide in the form.
  • Website activity data: technical and usage data (e.g., pages viewed, approximate location from IP, timestamps, and device/browser information).

3. How we use personal data

We use personal data to:

  • process and respond to your lead request;
  • provide information about our services and communicate with you;
  • operate, secure, and maintain the website;
  • improve user experience and, where applicable, conduct analytics and marketing activities.

Where required by law, we process personal data on a lawful basis, including consent for marketing/tracking where applicable, in accordance with the Law of Ukraine “On Personal Data Protection” (Закон України “Про захист персональних даних”) No. 2297-VI.

5. Sharing of personal data

We may share personal data only when necessary to provide the requested services or to comply with legal obligations, including with service providers acting on our instructions (for example, hosting, communication tools, and CRM/processing services).

6. Retention

We retain personal data for as long as necessary for the purposes described in this policy, and for periods required by applicable Ukrainian law. Lead request data is typically retained while the inquiry is handled and for a reasonable period thereafter unless a longer retention period is required.

7. Your rights

Under Ukrainian law, you may have rights regarding your personal data, including access, correction, deletion (where applicable), restriction of processing, and withdrawal of consent where processing is based on consent. For more details, see the Law of Ukraine “On Personal Data Protection” (Закон України “Про захист персональних даних”) No. 2297-VI.

8. Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

9. Contact for privacy inquiries

To exercise your rights or ask questions about this policy, contact our privacy contact:

Business:certnodex.com (PE)
Address:12-A Velyka Vasylkivska St, Office 410, Kyiv, 01004, Ukraine
Email:contact@certnodex.com
Phone:+380 737 926 3174
Legal representative:Thomas Costa, Managing Director